Returns & Refund
**Returns & Refund Policy**
**Effective Date:** [01/102024]
Thank you for shopping at [Your Store Name]. We take pride in our handmade products and want you to be completely satisfied with your purchase. Please read our Returns and Refund Policy carefully to understand your rights and options.
Return Eligibility
Due to the unique nature of our handmade items, we only accept returns in the following situations:
- The item is defective or damaged upon arrival.
- You received the wrong item.
If you are not satisfied with your purchase for any other reason, please contact us, and we will do our best to assist you.
Return Process
To initiate a return:
1. **Contact Us:** Email us at [hello@streetbuy.in] within [2 days] of receiving your item. Please include your order number and a brief description of the issue.
2. **Return Authorization:** We will provide you with a Return Authorization (RA) number and instructions on how to return the item.
3. **Ship the Item:** Pack the item securely in its original packaging, and include a copy of your receipt or order confirmation. Ship the item back to us at the address provided in the return instructions.
3. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7 days].
4. Non-Returnable Items
The following items are non-returnable:
- Custom or personalized items
- Items marked as final sale
5. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- Original shipping costs are non-refundable.
6. Exchanges
Currently, we do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.
7. Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at:
**STREETBUY**
DELHI SOUTH, INDIA
HELLO@STREETBUY.IN
011-69310784